Equipe Interim Professionals, generalist in the professional field, specialist in change26 Sep 2018
Clear and transparent communication, attention for and understanding of the fears of employees, and good coaching are of crucial importance. After all, the change must be assured and still enjoy support once the interim manager has completed the assignment. The social skills of the interim manager are crucial in this regard.
Ten tips for a successful change process
- Recognize that employees may resist change out of fear rather than uncooperativeness; they may be afraid that they will be unable to work within the new situation rather than simply not wanting to join the change.
- Make it clear what the current situation and the target situation are, and why the desired change is required.
- Make the ambition/the target situation appealing and a positive challenge, and make the change taking small steps. Big steps can be intimidating.
- Put employees in lead roles, and make use of their knowledge, experience, and ideas to make it their change.
- Aim for small successes and share them when achieved.
- Include the ambition, the status, and the successes in your communications.
- Be an example to your employees every day. The worst example you set is the maximum you can expect from them.
- See the change as a learning process; allow space for mistakes to be made, and enter into dialogue rather than discussions or arguments.
- Monitor progress not only in terms of hard indicators but especially in terms of soft ones. If something is enjoyable, it doesn't feel like work.
- Provide frameworks and scope; facilitate and stimulate. Let go and wait and see what happens.
If you are looking for an interim professional or want further information, please feel free to contact us.